Auna Vision Dentegra
With your vision insurance, live life to the fullest!
Benefits of your Auna Vision Dentegra Insurance
If your vision is clear, you might not think about getting an eye exam. However, regular checkups can help a specialist identify changes in your vision over the years and provide solutions to help you adapt. These regular exams can even detect eye problems at an early age.
With your Auna Vision Dentegra Insurance you will have
An optician near you
You have access to a national network of opticians.
Immediate use coverage
You don't need to go through a waiting period or have an emergency. Use your insurance!
Vision Coverage
Eye exam
For the prescription of eyeglasses, if necessary.
* Consult plan and annual limit contracted.
**Discounts cannot be combined with other promotions. See optician´s for details.
Smile, you already have Auna Insurance
How to use your Auna Vision Dentegra Insurance?
Visit the optician and live life to the fullest!
Select an optician from the Network through:
Option 1
Enter the Optician Finder
Option 2
From the Auna Seguros App
Check opening hours; no appointment necessary
Identify yourself as an Auna insured member; and provide your valid official identification.
Auna Seguros App - Download it for free!
Play Store
Apple Store
Huawei App Gallery
Recommendations
Request a quote before placing any order
Sign and complete the payment. You only need to pay the amounts corresponding to co-payments*, deductibles** and/or products not covered.
Sign the claim form provided by the optician. Your signature confirms that you received the benefit. Auna Seguros will handle the paperwork and payments to the optician.
*The copayment is a fixed amount that the insured must pay for the covered optical service.
**The deductible is the amount that the insured must pay for expenses.
Refund Procedures
Reimbursements can be processed in open network plans where the insured chooses between going to an optometrist affiliated with Auna Seguros or any other specialist.
If your plan is within a closed network, reimbursement is only authorized in case of an emergency, when there is no optometrist available within a maximum of 70 km from your location at the time the service is required.
Before requesting a refund, you need to know what type of plan you have. Check your coverage here.
How do I process my refund?
Complete the reimbursement request form with your optician’s information.
You can print it out and fill it out in block letters or directly from your computer. Don't forget to sign it.
If you completed the form by hand, scan the signed form and all required supporting documents.
Send it by email to reembolso.mx@auna.org indicating in the subject the word “reembolso” and the name of the insured.
You will receive an acknowledgment with a folio number , which you can use to track your application .
.png)