In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, the “Law”), its Regulations, and other applicable provisions, and in order for you to make an informed decision regarding the processing of your information or the information of your family members, we hereby make available to you this notice concerning the use of your personal data. This notice identifies the entity responsible for your information; the purposes or activities that require the collection, use, and storage of your personal data; the third parties to whom your personal data will or may be transferred; the mechanisms through which you may exercise your rights; and other relevant information.

This Comprehensive Privacy Notice (the “Privacy Notice”) will be made available to employees and individuals who are in the process of formalizing an employment relationship with AUNA SEGUROS, S.A. (formerly Dentegra Seguros Dentales, S.A.).

This Privacy Notice will be available in physical and electronic formats, and its latest version may be consulted on the following website: https://www.dentegra.com.mx/, under the “Privacy Policies” section.

Identity and Address of the Data Controller

AUNA SEGUROS, S.A., hereinafter and interchangeably referred to as “AUNA” or the “Data Controller,” is an insurance institution incorporated in accordance with the laws of the United Mexican States.

AUNA’s address is:

Av. Insurgentes Sur No. 1458, Floors 19 and 20, Col. Actipan, Benito Juárez Borough, Postal Code 03230, Mexico City.

Personal Data

For the fulfillment of the purposes disclosed in this Privacy Notice, AUNA may process the following categories of personal data:

• Identification and contact information.

• Academic and professional information.

• Physical characteristics data.

• Socioeconomic information.

• Employment information.

• Financial and asset-related information.

• Legal background information.

• Sensitive personal data.

AUNA will collect from you the personal data necessary to fulfill the current or future employment relationship that may arise, either directly or through any third party.

With respect to sensitive personal data, AUNA may collect information concerning your health status, as well as medical, dental, and ophthalmological information, such as medical history, previous or chronic illnesses or conditions, among other information.

Furthermore, should the position or workplace require measures for attendance control, access control, or any administrative activity inherent to the duties of the position, AUNA may also process biometric data.

Whenever we are required to request this information, we will obtain your express written consent through the corresponding physical or electronic means.

Should you provide AUNA with personal data belonging to third parties, such as personal and/or professional references, for the fulfillment of the purposes identified in this Privacy Notice, you must inform them of the processing of their personal data and of the contents of this Privacy Notice.

By providing such information, you also represent that you have obtained the prior consent of the relevant data subjects to provide their information to AUNA and that such information is accurate and complete.

Primary Purposes of Personal Data Processing

The personal data referred to in the preceding section, including sensitive personal data, provided through applications, questionnaires, insurance forms, or third parties authorized by AUNA, whether by electronic, optical, audio, visual, or any other means or technology, as well as any data generated as a result of the legal relationship currently maintained or that may be established in the future, will be processed for the following purposes related to such relationship:

Primary Purposes

• To manage, control, and administer employee records; employee payroll payments; access to the Data Controller’s facilities; the allocation of computer equipment, email accounts, and system access; the Data Controller’s internal audits; and the payment of benefits, employment benefits, bonuses, reimbursements, pensions, and/or insurance.

• To carry out selection, recruitment, internal job placement, training, professional development, payment of employment benefits, compliance with tax obligations, and any other obligation arising from the existing employment relationship.

• To monitor the proper and lawful use of the Data Controller’s information technology resources and conduct performance evaluations through internal procedures and technological tools owned by the Data Controller and/or third parties.

• To complete all necessary termination and separation procedures upon the conclusion of the employment relationship.

• To contact your family members, financial dependents, and/or beneficiaries in the event of an emergency.

• To maintain historical and statistical employee records.

Secondary Purposes of Personal Data Processing

We also inform you that your personal data may be processed for the following purposes:

• To communicate activities and events intended to promote and improve integration among the Data Controller’s employees.

• To communicate non-work-related activities intended to benefit our employees or the community.

• To promote, market, and conduct commercial prospecting activities concerning products and services offered by subsidiaries or affiliates belonging to the same corporate group, Grupo AUNA, as well as to send dental, ophthalmological, and oncology health newsletters and invitations to events and conferences organized by entities that are directly or indirectly part of the Group and its subsidiaries.

• To analyze data using analytics, artificial intelligence, and/or big data technologies in order to estimate consumer interests and preferences, evaluate the use of our services and the information provided through our website, improve functionality, and correct errors.

Should you not wish for your personal data to be processed for any of the secondary purposes, you may communicate your refusal within five (5) business days following the date on which this Privacy Notice was made available to you.

Once this period has elapsed, the secondary purposes will be deemed accepted. Nevertheless, you may withdraw your consent at any time through the mechanisms described below.

Your refusal will not affect the primary legal relationship between you and AUNA.

You may communicate your refusal through any of the following mechanisms:

• By sending an email to une.mx@auna.org requesting to unsubscribe from advertising communications, product and service promotions, newsletters, invitations, conferences, or any other secondary purpose.

• By submitting a request through the Specialized Public Assistance Unit.

Means to Exercise ARCO Rights

In accordance with the Law, you have the right to exercise your rights of Access, Rectification, Cancellation, and Objection, collectively referred to as “ARCO Rights,” at any time. You may also withdraw your consent directly and in writing through the Specialized Public Assistance Unit, described in Section 7, or by sending an email to une.mx@auna.org.

Access

You may request access to the personal data that AUNA retains in your file and obtain information regarding the conditions and general characteristics of its processing.

To do so, you must submit the ARCO Rights Exercise Form to the Specialized Public Assistance Unit. This form may be requested directly from such Unit or by emailing une.mx@auna.org.

Rectification

You may request the correction of your personal data at any time when, for any reason, it is incorrect, inaccurate, or incomplete in our database.

Please note that, for your protection and benefit, we will request documentation supporting the corrections to the personal data you wish to rectify.

Cancellation

You may request the cancellation of the personal data that AUNA retains in your file by submitting the ARCO Rights Exercise Form to the Specialized Public Assistance Unit. The information will first be blocked and subsequently permanently deleted.

Please note that, because AUNA is an insurance institution subject to specific regulations, it may not be possible to cancel or block your personal data until permitted by applicable laws.

Objection

You may object to the use of your personal data, provided that such data is not inherent or necessary for the fulfillment of the existing legal relationship between you and AUNA.

We remind you that exercising your ARCO Rights is free of charge. However, AUNA may request payment solely for justified delivery expenses or the reproduction costs of the requested information.

AUNA will respond to your request within twenty (20) business days following the date on which it is sent and received.

Should the request be approved, it will be implemented within fifteen (15) business days following the date on which our response is communicated to you.

Should the information and/or documentation provided with your request be incomplete, incorrect, and/or insufficient, or should the documents required to prove your identity or the applicable legal representation not be included, we will request that you correct and remedy the relevant deficiencies before the request can be processed.

You will have ten (10) business days to respond to the request for additional information and correct your application. Otherwise, the request will be deemed not to have been submitted.

Please note that ARCO Rights are not absolute and may be partially or entirely denied in certain circumstances, in accordance with the general exceptions established under Article 33 of the Law.

In all cases, AUNA will explain the reasons and grounds supporting its decisions.

Transfer of Personal Data

Your personal data, including sensitive personal data, may be transferred within or outside Mexican territory to the recipients and for the purposes identified below:

Affiliated Companies

AUNA may transfer your personal data to other companies affiliated with AUNA, including its parent company, subsidiaries, or other affiliated entities, whether domestic or foreign.

Non-Affiliated Third Parties

AUNA may transfer your personal data to individuals and legal entities, including:

1. Physicians and/or dentists.

2. Specialists.

3. Expert witnesses.

4. Medical institutions.

5. Insurance agents and brokers.

6. Claims adjusters.

7. Service providers.

8. Laboratories.

9. Attorneys.

10. Consultants.

Such transfers may be carried out for the fulfillment of any obligation that AUNA has toward you.

Financial and Tax Authorities

AUNA may transfer your personal data to Mexican and foreign authorities, including financial and tax authorities, for the purpose of complying with obligations arising from laws or international treaties, tax obligations, and official notices or requests.

Judicial Authorities

AUNA may transfer your personal data to Mexican and foreign judicial authorities for the purpose of complying with judicial notices, requests, or official orders.

Insurance-Sector Institutions, Organizations, or Entities

AUNA may transfer your personal data to institutions, organizations, or entities within the insurance sector for fraud-prevention and risk-selection purposes.

The transfers described above may be carried out without your consent in accordance with Article 36 of the Law.

In all other cases, your personal data will not be transferred to third parties without your prior consent.

When legally required or when determined by the Data Controller, we will request your express written consent before carrying out any transfer. Such consent may be obtained through any physical or electronic means that provides evidence that it was granted.

Both Affiliated Companies and Non-Affiliated Third Parties must process your personal data in accordance with the provisions of this Privacy Notice.

Specialized Public Assistance Unit

For any matter related to this Privacy Notice, the exercise of your ARCO Rights, or the processing of your personal data, you may contact the Specialized Public Assistance Unit at:

Av. Insurgentes Sur No. 1458, Floors 19 and 20, Col. Actipan, Benito Juárez Borough, Postal Code 03230, Mexico City.

You may also contact us through the following telephone numbers:

5002 3102 / 01 800 347 1111

Email: une.mx@auna.org

Business hours: 8:00 a.m. to 6:00 p.m.

Changes to the Privacy Notice

AUNA reserves the right to modify, update, expand, and/or otherwise change the contents and scope of this Privacy Notice at any time and at its sole discretion.

In such cases, the changes will be published for your information on the website https://www.dentegra.com.mx, under the “Privacy Policies” section, or communicated by email to the address registered for such purposes.

Last updated: November 19, 2025